Ordering information

1.) IMPORTANT: This is catalog #15. It is to be used in conjunction with catalog #12 (88 pages, blue), catalog #13 (16 pages, orange), and catalog #14 (12 pages, maroon). If you do not have these catalogs please contact us and we will send you copies.

2.) Ordering Information: Wholesale to the trade only. We must have a copy of your tax resale certificate or have your resale number on file. Orders may be phoned in Monday through Friday from 9:00 a.m. to 5:00 p.m. Eastern Time. (Please note: we are closed from 12:00 - 12:30 for lunch.) Orders may be faxed or emailed 24 hours a day, seven days a week. We prefer and encourage fax and email orders. If you prefer to phone your order in, we request that you already have it written down - style number first, then quantity. Please have ring sizes and stone selections written down as well. Take note: we do not carry half sizes in rings. Most orders are shipped the day after they are received. However, things get a tad hectic during the holidays, and orders may take longer. PLEASE PLAN AHEAD.

3.) Minimum Order: There is a $100 minimum every time you order. We do understand that you may occasionally wish to place smaller orders. Orders under $100.00 are subject to a $10.00 service fee.

4.) Payment Options: There are three ways to pay: COD, Credit Card, or Net 30.

1a) COD certified check or money order. Unless paying by credit card, all new customers must pay by COD certified check or money order (UPS does not accept cash). We will call you with your exact total on the day we ship your package so you will have time to obtain a certified check or money order made out to: The Welman Group, LLC.
1b) COD company check. You must be approved for COD company check acceptance. Please contact us for an application.

Credit Card: We accept Visa, MasterCard, American Express, Discover, and Diners Club.

Net 30: You must be approved for net 30 terms. Please contact us for an application.

Note: Past due accounts will be charged 1.5% interest per month. Chronically late accounts will revert to a COD or CC basis.

5.) Shipping: We ship by UPS and charge you exactly what UPS bills us. There are no extra “handling” charges except for international shipments ($5.00 additional). Insurance (required on all packages) is $1.50 on orders under $300 and $.50 per additional $100. UPS raises their rates slightly every January. Approximate shipping cost for a 1 pound box:

Ground: $6 - $8 UPS charges slightly more for

Orange (3-Day): $8 - $13 residential deliveries and

Blue (2-Day): $12 - $20 up to $4.20 more for some rural areas.

Red (Overnight): $20 - $37 COD charge is $8.50.

6.) Refused Orders: The customer will be charged full shipping costs for all refused or unclaimed COD shipments that UPS returns to our office. If the package is reshipped, the customer will pay for all additional shipping. If the customer no longer wants the merchandise, they will be responsible for all original shipping charges plus a restocking fee equivalent to 10% of the value of the merchandise. In either case, the customer will be put on a credit card or prepayment basis. Refused orders that have been filled but not yet shipped are also subject to a 10% restocking fee.

7.) Bounced Checks: There is a $20.00 charge for all bounced checks. Customers who bounce checks will be put on COD certified check or credit card terms. Bounced checks or net 30 balances that go unpaid will be turned over for collection, and the customer will be responsible for all collection costs.

8.) Back Orders: No Back Orders.

9.) Defective Merchandise: If you receive any defective jewelry, call our office for a return authorization number (RA#) within 10 days of receipt. Include the RA# in a note explaining the specific problem. Please pack the jewelry carefully in a small box or bubble envelope and put the RA# on the package. Do not send jewelry in a regular envelope. Packages without valid RA#s will not be accepted. We only exchange defective pieces for the exact same item. If you do not wish to have it replaced, we will issue you a credit. Any return unaccompanied by a note will be issued a credit to your account.

10.) Prices: Prices in the catalogs are wholesale prices (i.e., your cost). We make every effort to keep our prices as low as possible, however we obviously cannot control silver prices, currency fluctuations, or duty rates. Prices in catalogs #12, #13, #14, and #15 reflect a market silver price of between $4.50 and $5.00 per ounce. Our prices are dependent upon the market cost of silver and are subject to change without notice (see page 2 for further information). We are not responsible for typographical errors.

11.) Discounts that apply when paying COD or by credit card:

Over $500 less 5% PLEASE NOTE: For approved open accounts you
$1000 less 10% may choose net 30 terms or have the discount, but you

$2000 less 15% will not receive both net 30 terms and the discount.

12.) Stone Abbreviations:

AM Amethyst CZY Yellow Cubic Zirconia SCB Synthetic Blue Crystal
AZ Azurite DL Denim Lapis SCBK Synthetic Black Crystal
BB Blue Bead GA Green Agate SCG Synthetic Green Crystal
BCE Blue Cat's Eye GB Green Bead SCP Synthetic Pink Crystal
BE Black Enamel GCE Green Cat's Eye SCR Synthetic Red Crystal
BO Black Onyx GP Gray Pearl SCS Synthetic Sapphire Crystal
CB Clear Bead GT Garnet SCT Synthetic Topaz Crystal
CN Carnelian HM Hematite SCV Synthetic Violet Crystal
CRB Blue Crystal LP Lapis SD Sodalite
CRG Green Crystal ML Malachite SGP Synthetic Gray Pearl
CRP Pink Crystal MP Mother of Pearl SGT Synthetic Garnet
CRR Red Crystal PB Pink Bead SPD Synthetic Peridot
CRV Violet Crystal PCE Pink Cat's Eye SWP Synthetic White Pearl
CRW White Crystal PGB Pink and Green Bead TE Tiger's Eye
CZB Blue Cubic Zirconia PS Paua Shell TQ Turquoise
CZG Green Cubic Zirconia RB Red Bead VB Violet Bead
CZP Pink Cubic Zirconia RYB Red and Yellow Bead VCE Violet Cat's Eye
CZR Red Cubic Zirconia SAM Synthetic Amethyst WB White Bead
CZV Violet Cubic Zirconia SBT Synthetic Blue Topaz WP White Pearl
CZW White Cubic Zirconia SC Synthetic Citrine

13.) Environment: We make every attempt to reuse and recycle and would encourage you to do the same. On a similar note, if you are receiving duplicate catalogs or would like to be removed from our mailing list, please let us know.

Thank You!